Delete your ComPearApple account
You can request deletion here without installing or signing in to the app.
Request deletion by email
Email hello@compearapple.com from your account email address with the subject ComPearApple account deletion. Include your username if known. We may verify account ownership. Never send your password.
Delete within the app
Open Settings, Account controls, then Delete account. Read the confirmation and hold the delete button for five seconds.
What is removed
We remove your account and associated live lists, ratings, social and group records, and profile/owned-Space uploads through the account deletion flow. Moderation evidence, legally required records, and provider backup or diagnostic records may remain for their applicable retention periods. See the Privacy Policy for details and contact us about any retained records.
Deleting your account or uninstalling the app does not cancel an Apple or Google Play subscription. Cancel subscriptions separately in the store's subscription settings.
Delete some of your data and keep your account
You can remove these yourself in the app at any time:
- A list and all its ratings: open the list's menu and choose Delete.
- A comparison: open its menu and choose Leave comparison.
- A Session you created: open the Session and choose Delete Session.
- A friend connection: open their profile and choose Remove friend.
- Notifications: open Notifications and choose Clear all notifications.
- Your BoardGameGeek collection: open the BoardGameGeek settings and choose Disconnect. This removes the imported ownership.
For anything else, such as a particular message, feedback you sent or your profile banner, email hello@compearapple.com from your account email address with the subject ComPearApple data deletion and say what you would like removed. We reply within 30 days. Deleted records can remain in our hosting provider's daily backups for about 7 days, until those backups expire.
For other questions, visit Support.